Sign up Choices/Basics

If you have a single email address using an ISP or webmail domain (The domain is the part of your email address to the right of the @ sign.), the Home Edition is for you.

If you have 2 to 5 email addresses using ISP or webmail domains - or if you want to apply Spam Slicer to email addresses of up to 5 users, the Home Edition Family Pack is your choice.

If you use multiple AOL screennames (up to 5), select Home Edition Family Pack.

If you have more than 5 users OR if you want to power an entire domain (example: you@yourcompany.com) with Spam Slicer capabilities, select the Small Business Edition.

To use Spam Slicer with up to 5 email accounts, select the Home Edition Family Pack, which will power up to 5 email addresses and give you up to 5 virtual email IDs.

For more than 5 email addresses, you'll need the Small Business Edition.

With all Spam Slicer editions, you can use your subscription for as many computers as you want - for the covered email addresses. So if you pick up your mail at 2, 3 or even 10 computers, your license covers them all - for the email addresses listed on your account.

To use Spam Slicer with more than one computer, simply set up each computer to recognize Spam Slicer as listed in the set up instructions for your email software. (You'll find the instructions when you login to your account.) If you use different email software on the different computers (for instance, Outlook at work and Outlook Express or Mac Mail at home), the set up will be different in the different locations.

To use Spam Slicer with a web-based email service (such as Hotmail or Yahoo!mail) that you use from multiple systems, you simply need to set it up once for your web-based mail account. It will automatically carry over to all computers from which you access that account.

Users of Spam Slicer Home Edition can upgrade to the Family Pack by logging in to their Spam Slicer account; then selecting [Renew or Upgrade Now].

When you sign up for Spam Slicer or renew or upgrade, you'll see a spot where you can provide your "Activation code or coupon". Type in the appropriate code. If the offer is still available, this will either adjust your price at payment time or provide us with your information to send the bonus. Coupons are usually for one-time use and turn off automatically at their expiration dates. So please make sure that you redeem them during the valid time period.

You must give us your email address or we won't be able to send you your mail. However you may change your address at any time. Please make sure that you let us know when you change where you would like to receive your mail. To do so, login to your account, and select "edit account information".

Your phone number is optional. If you want to be able to receive our phone calls in cases where phone support is appropriate, we need to know where to call.

We respect your privacy. In both cases, you're covered by our privacy policy.

Yes. Spam Slicer is set up to be able to use your current email account. You also get a new virtual email ID that you can use instead of your normal email account when you sign up for lists, post your address on the web, or give out your email address in other ways that pose a spam risk. This helps you avoid new spam and protect email addresses that are not yet encountering junk email problems.

When you set up your Spam Slicer account, you can activate a "lockdown" mechanism that locks your current email address in such a way as it only allows mail to arrive if it comes through Spam Slicer or from somebody in your address book. This blocks junk email that is already targeting your email inbox.

With the Home Edition and Family Pack, you may choose from several cool domains that are presented to you at the time you sign up.

With the Small Business Edition, we can power your entire domain with Spam Slicer technology. (Available only if you have administrator or technical privilege for your domain) Or we can power a brand new domain for you - if available.

If you want to use a domain that you own, you may sign up for Spam Slicer Small Business Edition, where we can power your entire domain.

We cannot power your current domain if you do not own it. So if your current email address uses an ISP or other domain - such as @aol.com, @hotmail.com, or @verizon.com, you'll need to sign up for Spam Slicer Home Edition (individual or Family Pack), and use a virtual email ID at one of our domains. You can continue to use your current email address by enabling Spam Slicer's lockdown.

You can power all the email addresses at your company domain with Spam Slicer if you sign up for the Small Business Edition.

If you want to use Spam Slicer for a single email address at your domain, you'll use Spam Slicer Home Edition and designate your work email address as the destination mailbox where we send your Spam Slicer mail. Then turn on the appropriate Spam Slicer lockdown for your email software at your office. This will allow you to lock out junk email for your own business mailbox, and use the virtual email ID that comes with your Spam Slicer Home Edition account to give to newsletters, online merchants, and to post on the web when needed.

The Spam Slicer lockdown mechanisms are designed to work with specific types of email accounts. When you enable the appropriate lockdown, and set up your email software to recognize Spam Slicer, you create a bond between your email software and Spam Slicer that locks out unwanted mail. It allows mail through for people in your address list or acceptable senders list, as well as mail that comes through Spam Slicer.

If you do not own the rights to the domain, and if the email forwarding or aliasing service provides message rules capability, Spam Slicer should work with your service. You would use a new Spam Slicer virtual email ID for your high spam risk situations; and enable lockdown to block email that doesn't come from people in your address book, acceptable senders list, or Spam Slicer.

If your email forwarding or aliasing service does not have message rules, it probably won't work with Spam Slicer.

Please do not try to forward your mail from another address to your Spam Slicer virtual email ID. Your mail will come through fine - but it isn't the correct set up, and therefore, won't effectively protect you from spam. Instead, you'll have your virtual email ID deliver into your other address.

Spam Slicer works fine with most software that filters mail, including add-ons and special email management software.

You need to have a software package or ISP/email provider account that allows you to use message rules. Software that falls into this category includes Outlook Express, Outlook, and Mac Mail. AOL, Hotmail, and Yahoo!mail, also fall into this category. We provide set up instructions for each of these, and full Spam Slicer support. Other software products have similar capability, and are eligible for limited Spam Slicer support. These limited support products include Netscape, Eudora, Prodigy, LycosMail, and Juno 6.

Spam Slicer works great with a Mac. We support Mac Mail for OS X, and provide set up instructions. We also support web-based products such as Hotmail and Yahoo!mail. Other Mac based software works - but we don't provide support.

Spam Slicer respects your privacy. The information that you provide us during sign up is protected by our privacy agreement. Your mail is sent directly to your destination inbox. Except for the automated processes that are used to help you control your mail, Spam Slicer looks like a simple hop on the net along the path from the sender to you.

Spam Slicer provides online help using web pages, downloadable documents (that you can print), and instructional movies (using Macromedia Flash).

We will send you an occasional email message to help you use your account better, to tell you about upgrades, or to give you administrative information. We do not spam you or sell your information to others for the purpose of sending you junk email. For further information, view our privacy policy.